Shipping policy

Shipping Policy

At this time all The Body Balance Studio products are available for online order within Canada,and  the USA.

All confirmed orders of in stock items will be processed and shipped from our warehouse within 2 business days unless otherwise stated in this policy or on the purchase page. Please allow for additional processing time during holidays or promotional periods. If you live within Canada your order should arrive within 2-7 days from the outgoing shipment date. If you live in the USA, your order should arrive within 8-10 days from the the outgoing shipment date. You will receive tracking information to the email address provided once your order ships, and you may also track your package via the couriers’ website once the information is available. Should you wish to expedite shipping for an additional fee, please choose from the expedited options for your country at check out. 

Duties and taxes may apply to orders outside of Canada.  These fees and taxes are charged by your country customs and border agencies and cannot be controlled by The Body Balance Studio.  It is the sole responsibility of the customer to pay these duties and fees when the order arrives.  You may check with your countries duty codes to see how much, if any, will be charged based on the product and order total.  

Please be sure to provide an accurate shipping address when placing your order. If you find there has been a mistake, please contact Customer Support via email at SUPPORT@THEBODYBALANCESTUDIO.COM immediately to inform us of the error.  We will endeavour to update your shipping details however we cannot guarantee updates can be made prior to shipping.